How do I get a Lost Freedom Pass?
Lost, stolen or faulty Freedom Pass
- Online on the Freedom Pass website.
- By calling 0300 330 1433 (call charges may apply)
Does Freedom Pass cover Richmond?
Eligibility. You can apply for the Disabled Persons Freedom Pass if your sole or principal residence is in the London Borough of Richmond upon Thames and you have any of the statutory disabilities listed in the Transport Act 2000: People who are blind or partially sighted. People who are profoundly or seriously deaf.
Who do I contact for a Freedom Pass?
0300 330 1433
If you have any enquiries about the Freedom Pass please call the dedicated helpline on 0300 330 1433 or email [email protected].
How do I contact Freedom Pass?
If you have any enquiries about the Freedom Pass please call the dedicated helpline on 0300 330 1433 or email [email protected].
How do I renew my Freedom Pass 2020?
Renew Your Freedom Pass Online
- Unique renewal number.
- Last 4 digits of Freedom Pass number.
- Email Address.
- Your password must contain at least 6 characters and combine uppercase and lowercase letters and numbers.
- Confirm password.
Can I use my Freedom Pass if I move out of London?
People who have moved out of London are no longer eligible for a Freedom Pass because it is paid for by all the London boroughs which have invested more than £3 billion into the scheme over the past 20 years.
What happens if my Freedom Pass is lost or stolen?
If your Freedom Pass has been lost, stolen or damaged you will need to contact the Freedom Pass Helpline on 0300 330 1433 (Monday to Sunday, 8am to 8pm). You will need to pay a £12 replacement fee (where necessary) and your replacement Pass should arrive within 5-10 working days after payment is made (subject to the necessary document approval).
How do I get a replacement Freedom Pass?
Contact the Freedom Pass Helpline on 0300 330 1433, Monday to Saturday from 8am to 6pm. Email [email protected] to request a replacement pass. Once payment has been received and confirmed you should expect to receive your replacement Freedom Pass in the post in three to ten working days.
Where can I find information about the disabled persons Freedom Pass scheme?
For information about the Disabled Persons Freedom Pass Scheme, contact us by telephone on 020 8831 6312. The Freedom Pass is paid for by your local council and the scheme is managed by London Councils on behalf of the London boroughs. Up to: Public Transport Updated: 30 September 2020
How is the Freedom Pass paid for?
The Freedom Pass is paid for by your local council and the scheme is managed by London Councils on behalf of the London boroughs.