What is a best price guarantee?
eBay has some of the best prices anywhere. And that’s a promise we stand behind: If you buy an eBay Deal or another top product on eBay, and then find a better price with a competitor within 48 hours, we’ll cover 110% of the difference!
How do I get a refund from Holiday Inn Express?
Yes, as long as you cancel 24 hours prior to your check-in time you will receive a full refund for your award booking. If you have less than 24 hours until check-in you will be charged a 1-night fee for canceling.
What is IHG brand promise?

We provide peace of mind With the IHG® Clean Promise, guests are reassured that: Good isn’t good enough – we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in then we promise to make it right.
Do IHG members get discounts?
You must be an IHG® One Rewards member to enjoy up to 5% discount. Must book at least 3 days in advance. All Advance Purchase reservations are final and require full payment for the entire stay at time of booking. Tax and service charges apply.
What is guaranteed price?
Meaning of guaranteed price in English an arrangement in which if a company reduces the price of a product or service in the future, it promises to pay back the difference to customers who have paid a higher price: Suppliers offer guaranteed prices to encourage long-term contracts.
Can I get a refund from Holiday Inn?

No refunds if cancelled or changed. Once a reservation is confirmed, your credit card will be charged between time of booking and say of arrival for the total amount shown, regardless of whether or not the reservation is used. As an IHG® Rewards Club member, you may be able to get even bigger discounts using Your Rate.
Can you cancel Holiday Inn booking?
All bookings can be changed without charge and most rates are able to be canceled without penalty*. To change or cancel a reservation, visit Manage Your Stay or call our Reservations and Customer Care team.
Does Hilton own InterContinental?
Marriott owns Fairfield, TownePlace and Moxy; Hilton owns Curio, DoubleTree, Tru and Hampton; Intercontinental owns Holiday Inn, Candlewood and Hotel Indigo, to name a few.
Do IHG members get free breakfast?
IHG Diamond members get free breakfast One of the most exciting features of the new IHG One Rewards program is that select elite members will finally receive complimentary breakfast.
What does IHG Platinum get you?
IHG Rewards Member Benefits*
Benefit | Platinum Elite |
---|---|
Bonus Earnings on Top of Base Points* | 50% |
Elite Rollover Nights* | ✔ |
Complimentary Room Upgrades* 6 | ✔ |
Guaranteed Room Availability** 7 | ✔ |