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Where can I complaint against RBI?

Where can I complaint against RBI?


Grievance Redressal
Lodge a complaint against specific Regulated Entity Ombudsman Scheme
Banks Click here to file a complaint against any Regulated Entity (banks, NBFCs, System Participants)
NBFCs Reserve Bank – Integrated Ombudsman Scheme
Prepaid Payment Instruments (PPI) Addresses of the RBI Ombudsman

How can I talk to RBI customer care?

Mumbai-400 001. Mumbai-400 001. Mumbai-400 001. Mumbai-400 001….Departments.

Governor Telephone Fax No.
Shri Shaktikanta Das Governor Reserve Bank of India 18th Floor, Central Office Building Shahid Bhagat Singh Road Mumbai-400 001. 22661872 22661784

How do I complain to the ombudsman?

There fours ways to file a complaint using the One Nation One Ombudsman Scheme.

  1. You can call on the toll-free number 14448 between 9:30 am and 5:15 pm.
  2. You can send the complaint to this email address: [email protected].

Which executive is authorized to call the customer of the bank?

Banking ombudsman is a quasi-judicial authority created by Government of India to provide effective complaints resolutions. It is a senior official appointed by RBI to address the complaints by the banking customers. Some people also call it ombudsman banking.

Where can I complain if I have a problem with my bank?

Where can I complain if I have a problem with my Bank? You can raise your grievance on the Digital Complaint Management System (CMS) Portal: This this is the unified portal for Banking, NBFC as well as Digital Transactions related grievances.

How can I file RBI complaint online?

To file a complaint, you need to visit After that, click on file a complaint link. CMS is accessible on desktop and there is app as well that you can use. Select the language from the dropdown and then ‘File a complaint with ombudsman against an eligible regulated entity’.

What is RBI helpline number?

About Us

BANGALORE Code Telephone
Regional Director for Karnataka Reserve Bank of India, 10/3/8, Nrupathunga Road, Post Bag No.5467, Bangalore-560 001. 080 2275020 (15 lines)
Office Timings : Monday to Friday : 10-00 a.m. to 5.30 p.m. Saturday : 10-00 a.m. to 1-45 p.m. (e-mail : [email protected])

How can I complain to ombudsman in India?

Filing complaint under new One Nation, One Ombudsman Scheme You can call on the toll-free number 14448 between 9:30 am and 5:15 pm. You can send the complaint to this email address: [email protected].

How do you make a formal complaint?

Tips for writing a formal complaint Provide your name and address. Give a clear account of what happened and what went wrong. Include all the relevant facts such as dates and names but try to keep the letter concise. Attach copies of relevant documents or photographs and list the items enclosed in the letter.

How do I file a complaint against a consumer bank?

One can file a complaint with the Banking Ombudsman simply by writing on a plain paper. One can also file it online at (“click here to lodge a complaint”) or by sending an email to the Banking Ombudsman. There is a form along with details of the scheme in our website.

How do I file a complaint against a consumer court bank in India?

Just write your complaint on a paper and mail it to the Banking Ombudsman along with the required documents. This is the unified portal for NBFC, Banking, and Digital Transactions related grievances. You can access the CMS portal at the official website of RBI to file a complaint.

Who appoints the RBI Governor?

RBI Governor is appointed by the Prime Minster’s Office (PMO). The Union Finance Minister’s recommendation is taken into consideration while appointing the Governor Candidates must be aware of these details about the past and present RBI Governors. As the questions asked may be complex, and not always direct.

What is consumer education and Protection Department of RBI?

Mumbai-400 001. The Consumer Education and Protection Department (CEPD), set up in 2006 as Customer Service Department, frames policy guidelines for consumer protection and oversees the functioning of the 22 Offices of RBI Ombudsman (ORBIOs) and 30 Consumer Education and Protection Cells (CEPCs). The major functions of CEPD include:

What is the role of RBI governor in UPSC exam?

Candidates preparing for UPSC exam can check significant information on the exam in the linked article. Being the head of the most prestigious financial institutions, the RBI governors are responsible for maintaining the monetary stability in an economy. Thus, plays an important role in formulating the policies of Reserve Bank of India.

Who is the present Governor of the Reserve Bank of India?

Shri Shaktikanta Das, IAS Retd., former Secretary, Department of Revenue and Department of Economic Affairs, Ministry of Finance, Government of India assumed charge as the 25th Governor of the Reserve Bank of India effective December 12, 2018.