Where do I find my MetLife member ID?
(Their policy number and certificate/member number are printed on their ID card.)
Can I view my MetLife policy online?
Log in or register at online.metlife.com to manage your account.
How do I access my MetLife TCA account?
Information about your TCA is available to you electronically through MetLife’s eSERVICE Web site. We have established a dedicated customer service toll-free phone number for you to call with any questions about your Account: 800-638-7283.
How do I check my MetLife status?
Can I check the status of my claim? Yes, you can. Once we receive the documents, you can call our customer service team at 1-800-638-5000 for updates. If you’re filing as an individual beneficiary, we can also send you status updates via email or text if you selected one of these options when completing the claim kit.
Does MetLife have member ID?
No. We will provide you with an ID card when you enroll, but it is not necessary to receive services. The card is not a guarantee of coverage or eligibility, but does highlight toll free numbers and the web address that can be used to access benefit information about your dental plan.
Does MetLife auto insurance have an app?
The new MetLife Mobile App makes it simple and more efficient for you to manage your benefits. We focused on your feedback, making it easy and secure to register and access your information.
What is a TCA account with MetLife?
The MetLife TCA is a settlement option offered by MetLife for the payment of claims. A MetLife TCA is not a checking, savings, or money market bank account. Since the MetLife TCA is not a bank account, it is not insured by the FDIC or any government agency.
How do I check my MetLife total control balance?
You can reach us at 1-800-638-7283. We’re available Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern time. View your balance, statements and go paperless by logging into MetOnline. Click.
How do I upload documents to MetLife?
Visit mybenefits.metlife.com or download the MetLife Mobile App to view your certificate of insurance and to initiate your claim* or call 833-771-1216 to obtain a claim form*. Answer some questions about your claim and upload your medical documentation to support your claim. The whole process takes just minutes!