How do I find out if Internet is down in my area Comcast?
Sign in to My Account. Click the Services tab at the top of the page. Click the Status Center link. If you’re experiencing an outage, you’ll see a banner at the top of the Status Center and Outage Map pages.
How do I request an outage credit from Comcast?
To receive the credit, you must login with your XFINITY ID. Please visit https://comca.st/3bOgFmh and click the link, Tell us more about your experience in the Outage Tips section at the bottom of the page.
How do I talk to a real person at Comcast?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
Why did my Wi-Fi suddenly stop working?
If your wireless connection suddenly stops working, restart your router before trying anything else. Here’s the process: Unplug or power off your router. Wait two to five minutes before plugging it back in.
How do I report an outage to Comcast?
Reset Your Xfinity Router or Modem.
Is Comcast experiencing an outage?
Going by Down detector, Comcast is encountering an outage again as can be seen in the live map below. Update 15 (May 10) Going by reports proliferating on Twitter, Xfinity/Comcast users in some areas are experiencing an outage. Down detector also conveys the same as can be seen in the live image below: Update 16 (May 11)
How to report Comcast outage?
How to Report a Service Issue. You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you’ll see a banner alerting you at the top of the screen. Click the Check for Issues button. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to
How to tell if Comcast is down?
– Download the Wehe app on your Android or iOS device. – Launch the app tap on Accept to the TOS. – Choose Run Tests. – Use the toggle buttons to select the apps on which you want to run a test. – Tap on the Run Test button. The app will take a few minutes to show the results.