What to do if you get a package that is not yours FedEx?
If your package’s tracking status says it was delivered but you can’t find it, go to our tracking page and follow these steps:
- Enter your tracking number or reference number.
- Select Manage Delivery, then Report Missing Package.
- Confirm that you’ve checked everywhere the package might have been left by clicking Yes.
Who is responsible if package is delivered to wrong address?
The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn’t include a return address, or poorly packaged the item, it’s 100% on you to compensate the customer with a new shipment or a refund.
What happens if your delivery was sent to the wrong address?
Contact your local post office Contact the destination local post office before the shipment arrives. They can help you intercept the item and return it to the sender. This works well if you are shipping within the United States. But be ready to tender proof of identification and previous address.
What do I do if I got someone else’s FedEx package?
How do I dispute a delivery or report it missing? If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.
What if FedEx delivers someone else’s package?
To file a claim, you need to follow a 5 step process:
- Complete the online claim form and start your claim.
- Add supporting documentation at this step or after you file.
- Submit your online claim form.
- Schedule or conduct your own inspection.
- Track the status of your claim.
What do you do if you get someone else’s package delivered?
When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.
Can you keep packages wrongly delivered to your house?
The answer is yes and no, according to Citizens Advice. Items that firms send to you, but you didn’t actually order are called “unsolicited goods”. You’re well within your rights to keep them. You have no obligation to send them back to the company or to pay for them.
Can I get a refund if my package was delivered to the wrong address?
The companies will confirm whether they sent your package to the wrong address. If this is the case, they can send a driver to that address to pick up your parcel and deliver it to you. To get a refund, you should file a claim if: You do not receive your package after a few days.
What do I do if I receive someone else’s package?
Is it illegal to open someone else’s FedEx package?
Opening UPS and Fedex packages is not covered by the same laws that cover USPS packages. From what you describe, this likely was simply an error. Assuming you received your items intact, it would not appear you have there is any…
Is it illegal to open someone else’s package from FedEx?
What happens if you get a package that isn’t yours?